Did your TV stop working and you are not sure if it is the lamp? Did you install a new lamp and your TV is not working properly? View
our troubleshooting/repair guide to help you identify the problem.
Just click on button above to begin the guide. We hope you will find this helpful.
Purchasing
the lamp only and replacing the bad lamp in your existing housing is a
very cost effective way that can save you up to hundreds of dollars.
The lamp installation is simple and takes only minutes to complete. The
plastic housing surrounding
the lamp is completely reusable. Picture quality and brightness will
not be affected by reusing the housing. We can safely say that because
we have thoroughly tested this
on every lamp we give advice on. If you do purchase the complete lamp
in housing you should have your old lamp housing recycled because it
contains mercury. It is also against many state laws to throw this
product in the trash. It is highly recommended when you purchase a
lamp replacement to buy a factory original OEM
(original equipment manufacturer) lamp. The two manufacturers of lamps
that TV companies use are Osram and Philips. Some
companies may debate
that Philips lamps are better than Osram or vice versa, but that is
only opinion (or sales tactics) as there are no statistics proving
one is better than the other. We have extensively tested (over 25,000
testing hours) each brand and neither
performs better or lasts longer than the other. Purchasing a lamp
of
any other brand is an "OEM compatible", generic, or aftermarket lamp
(DNGO, APO). This is not advised because these lamps have a fraction
of the lamp life and can possibly damage your TV.
Detailed written installation instructions and the video below shows how to replace the lamp in the 915P028010 / 915P043010
housing. NOTE: There is no audio available in the video. The clips
holding the lamp down will not be reused just like the video shows.
Reinstall the metal wire again if the lamp seems loose after installing
until it is firmly in place.
1)
Please use the included latex-free glove when handling the
lamp.Failure to use the glove during
handling may reduce the life of the lamp.The TV must be unplugged from the outlet before removal of the
lamp.It must stay unplugged until you
are completely finished.
Use your
TV’s user manual to help you find and access your lamp housing.If you do not have the TV user manual, you
can download and/or view it on the TV manufacturer’s website.
2)We highly
recommend viewing our installation video mentioned above.Remove the two metal clips holding down the
lamp.These can be discarded as they
will not be needed for reinstallation.Release the metal wire around the lamp.Remove the leads on the lamp by taking off the nut and the screw
securing them.
3)Install the
leads on the new lamp by screwing the nut and washer in place to secure the
first lead on the top of the lamp.The post on the top of the lamp is very fragile. DO NOT OVER TIGHTEN AND USE CARE OR DAMAGE MAY OCCUR. Companies will not warranty installation damage. The
second lead will screw in place on the metal tab on the side of the lamp.IMPORTANT:Please secure the metal tab on the lamp with
your fingers while installing the screw because excessive force may break the
lamp.Damage to the lamp through
installation will void your warranty.Place
the lamp into the housing.Reinstall the
metal wire to hold the lamp in place.If
the lamp securely in place, remove and reinstall the metal wire until
secure.Please view our installation
video for placement of the metal wire if needed.
4)After
reinstalling your lamp into the TV, completely reassemble the TV.All lamp doors or anything else removed to
remove the lamp from the TV must be replaced before plugging the TV back in and
turning on.Failure to do so will not
allow the TV to turn on properly.Please
reference your TV’s user manual to reset the lamp timer.
